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Terms of Service

Last updated: May 11, 2026

1. Agreement to Terms

By accessing or using the AlphaHapp platform and services ("Services"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Services.

2. Company Information

AlphaHapp GmbH
Prinz-Eugen-Straße 2/5
1040 Vienna
Austria
Email: office@alphahapp.com

3. Description of Services

AlphaHapp provides a digital platform that transforms fan travel and arrival into a powerful marketing and sales channel for sports clubs. Our Services include fan engagement tools, mobility data analytics, digital sponsorship assets, and related consulting services.

4. Account Registration

To access certain features of our Services, you may need to register for an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate and complete.

5. User Responsibilities

You agree to:

  • Use the Services only for lawful purposes and in accordance with these Terms
  • Maintain the confidentiality of your account credentials
  • Notify us immediately of any unauthorized access to your account
  • Ensure that any data you provide does not violate third-party rights
  • Comply with all applicable laws and regulations, including GDPR

6. Intellectual Property

All content, features, and functionality of the AlphaHapp platform, including but not limited to software, text, graphics, logos, and images, are owned by AlphaHapp GmbH or its licensors and are protected by copyright, trademark, and other intellectual property laws.

We grant you a limited, non-exclusive, non-transferable license to use our Services for your internal business purposes in accordance with these Terms.

7. Data Processing

When using our Services, you may process personal data of your fans and customers. You are responsible for ensuring that you have a lawful basis for processing such data and that your processing complies with applicable data protection laws.

AlphaHapp acts as a data processor for certain data processing activities. A Data Processing Agreement (DPA) is available upon request.

8. Limitation of Liability

To the maximum extent permitted by law, AlphaHapp GmbH shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the Services.

Our total liability to you for any claims arising under these Terms shall not exceed the amount paid by you to us in the twelve (12) months preceding the claim.

9. Termination

We may terminate or suspend your access to the Services immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Services will cease immediately.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Austria. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Vienna, Austria.

11. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the updated Terms on our website. Your continued use of the Services after such changes constitutes acceptance of the revised Terms.

12. Contact Us

If you have any questions about these Terms, please contact us at office@alphahapp.com.