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Privacy Policy

Last updated: May 11, 2026

1. Introduction

AlphaHapp GmbH ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website alphahapp.com.

2. Contact Information

AlphaHapp GmbH
Prinz-Eugen-Straße 2/5
1040 Vienna
Austria
Email: office@alphahapp.com

3. Data We Collect

We may collect the following types of personal data:

  • Contact Information: Name, email address, phone number, and organization name when you submit our contact form.
  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types, operating system, and platform.
  • Usage Data: Information about how you use our website and services.

4. How We Use Your Data

We use your personal data for the following purposes:

  • To respond to your inquiries and provide customer support
  • To provide you with information about our products and services
  • To improve our website and user experience
  • To comply with legal obligations

5. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data on the following legal bases:

  • Consent: When you have given us explicit permission to process your data.
  • Contract: When processing is necessary for the performance of a contract with you.
  • Legitimate Interests: When processing is necessary for our legitimate business interests.
  • Legal Obligation: When we are required to comply with a legal obligation.

6. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Your Rights

Under GDPR, you have the following rights:

  • Right to Access: Request a copy of your personal data.
  • Right to Rectification: Request correction of inaccurate data.
  • Right to Erasure: Request deletion of your personal data.
  • Right to Restrict Processing: Request limitation of data processing.
  • Right to Data Portability: Receive your data in a structured, machine-readable format.
  • Right to Object: Object to processing based on legitimate interests.

To exercise any of these rights, please contact us at office@alphahapp.com.

8. Cookies

Our website uses cookies to enhance your browsing experience. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies.

9. Third-Party Services

We use Formspree for form submission handling. Please refer to Formspree's Privacy Policy for information on how they process your data.

10. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.